Refund policy
Thank you for purchasing from PLRMR. Because our products are digital and delivered instantly, we maintain the following refund policy to ensure fairness for both customers and our business.
1. Digital Product Sales Are Final
All sales of digital products, including but not limited to downloadable files, templates, software, eBooks, courses, memberships, and other digital content, are considered final once the product has been delivered or accessed.
2. Eligible Refund Situations
Refunds may be granted under the following circumstances:
- You were charged more than once for the same product.
- The product was not delivered or cannot be accessed due to a technical issue on our side.
- The file is corrupted or unusable and we are unable to provide a working replacement.
3. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after purchase.
- Lack of usage or dissatisfaction based on personal preference.
- Incompatibility with third-party software or systems not listed in the product requirements.
- Failure to read the product description or system requirements before purchase.
- Accidental purchases.
- Requests made after downloading, accessing, or substantially using the product, unless otherwise required by law.
4. How to Request a Refund
To request a refund, contact us at:
- Email: support@plrmr.com
- Include:
- Your full name
- Order number
- Date of purchase
- Reason for the request
We aim to review all requests within 1–2 business days.
5. Contact Information
Email: pport@plrmr.com